Who is Susan Moore?

I was not named after a Johnny Cash song.

Growing up in a family of talented storytellers, I was drawn to the art of storytelling from a young age. So, I pursued my passion by studying Film Directing at the University of North Carolina. While there, I discovered a love for Florentine Art History. However, after completing my degree, my job prospects were challenging. But, I had a secret skill – my computer programming skills.

Back in the days of BASIC and 5 ¼” floppy disks, I found that coding allowed me to bring ideas to life, much like making a movie. And I wasn’t satisfied with just writing code – I wanted to help others bring their ideas to life too.

Fast forward to today, and I’m an expert in Technical Writing, Training, and Business Analysis. I use my storytelling skills to help organizations shape their future by showing them the potential of their ideas and data. My approach sets me apart from others in my field, as I focus on using stories, interviews, and writing to illustrate concepts and inspire action.

While I specialize in Business Analysis and Product Management with a focus on agile, I’ve worked in the insurance, finance, and energy industries. I’m a certified Professional in Business Analysis and Agile Practitioner, and I hold additional certifications in ITIL V3 Foundations and Professional Scrum Master.

When I’m not helping organizations bring their ideas to life, I enjoy speaking, writing, and training on topics such as Virtual Communication, Virtual Presence, Remote Work, and Productivity. So, if you’re looking for a creative and experienced partner to bring your ideas to fruition, look no further!