Hands Alive means to use your hands to give speakers or viewers hand signals to give them information. It's a non-verbal way of communicating.
The last post in this series defines the roles that run and support the demand management process.
Not every proposal for work that enters your demand funnel will result in an approved work request. And that's the purpose point of a good demand management process!
If your IT work is coming in faster than you can deliver it, you need a Demand Management process to give order and priority to your work. And your IT teams will thank you for that.
I've used a simple 4 phase process over the years to help IT leaders get control of their work. Now, I've launched an online course so you can help your IT organization!
Curiosity can be our strength when we don't know something.
Some customers will tell you the solution they want but not realize they've offered one. We should meet our customers where they are to help them unpack their needs based on the vision they share.
Nothing says team spirit more than high fiving but social distance and plain 'ol distance makes that impossible for remote teams these days. Read on for what a Virtual Team High Five is, how to do it and why it works!
Being remote means never having water cooler moments. The moments where you chat with your colleagues. I've coined a phrase -Take Five to Socialize - that describes how I build social moments into my virtual interactions with colleagues and customers. I'm not sure how that this qualifies as an actual technique but let me tell you about it!
It happens to us all. You've prepared for your workshop, sent out the pre-work and then your participants aren't ready to work. It can sometimes be hard to get participants ready to work because they are usually the ones who are running the businesses we're supporting. How much more can you really ask of them? Here are a few things I've tried over the years.