The last post in this series defines the roles that run and support the demand management process.
If your IT work is coming in faster than you can deliver it, you need a Demand Management process to give order and priority to your work. And your IT teams will thank you for that.
With companies downsizing their staff, projects and technology spend these days, there are a lot of IT organizations that need to know how to improve their work in-take and prioritization processes. I’ve launched an online course with a simple 4-part framework that will get you started.