As virtual work is the norm these days, it’s become increasingly important to establish a professional virtual presence. Virtual presence is as much about our online image as it is about “showing up,” the slang phrase that means being present. Whether you’re a knowledge worker, a manager or an executive, your online image, or lackContinue reading “Keys to Establishing Virtual Professionalism”
Work in business analysis for any period of time and you’ll adopt a bag of tricks to help cut through noise. Here are two important questions I use to help frame the problem with the customer.